With the evolution of the internet and other technologies,
online shopping on e-commerce applications has exploded lately. Mobile apps
have developed a strong bond between businesses and their customers. Shoppers
or customers are thrilled with using e-commerce apps to suffice their shopping
requirements. In this blog, we are listing 8 key features that every e-commerce
app should have, to offer the best customer experience.
If you’re planning to create an e-commerce app with the help
of React Native app developers and
take your business to the next level, you’re in the right place.
So let’s dive in..
Features of an E-Commerce Application
Registration Process
Registration is the initial step to use your e-commerce app.
Welcome your users by enabling them to enter only the necessary information in
the fields and facilitating the registration process.
Multiple Payment Options
Most users are doubtful about online payment as it involves bank
account details. Offer them secure and reliable payment options like
debit/credit card, Google Pay, PayTm, Razorpay, PayPal, etc. to steer clear
their doubts.
Push Notifications
Push notifications act as a reminder when you run a loyalty
program, launch a product, or customers leave products in the shopping cart. It
is believed that most users visit an application when they receive a
notification. Thus, you can generate more sales by informing customers about various
events and stay engaged with them.
Filters and Search Options
Filters can narrow customers' search & help them find their
favorite items from the app’s inventory. Integrating this feature can save the
time of your customers and boost their satisfaction.
Social Media Integration
Social media is a robust tool to enhance your brand recognition
through word-of-mouth. Loyal customers happily share their favorite apps with
their friends or explain their experience on social media platforms. So,
integrating platforms like Facebook, Twitter, and Instagram into your app will
allow your customers to spread a word about your brand.
Synchronization
For React Native app developers, matching
the application with the website is a tedious task. So, synchronization is the
most adopted way to save time and effort. It automatically makes changes in the
app that developers make on the website, which eventually eliminates the need
for doing the same task twice.
Wishlist
By tapping on the wishlist button, customers can save the
products they need for later. They can also check them or purchase them
anytime. We recommend that you notify customers when there is a discount or
deal with the products they have wishlisted if you add this feature to your
app.
Easy Checkout
Easy checkout can decrease your cart abandonment rate by up to
20%. A fully optimized checkout feature will save the customers details like
name, address, and payment mode, allowing them to check out hassle-free.
Final Words
These are some of the key features of an e-commerce app that can
help you improve your customer experience as well as the bottom line. We
recommend you to hire React Native app developers to
quickly build a high-performance e-commerce app and step into the market.
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